Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
| Author | : | |
| Rating | : | 4.23 (654 Votes) |
| Asin | : | B00UVA6DSW |
| Format Type | : | |
| Number of Pages | : | 292 Pages |
| Publish Date | : | 2015-10-20 |
| Language | : | English |
DESCRIPTION:
To address these, it applies the eight-step process for removing waste and reorganizing workflow. Bring Lean Improvements to the Administrative Areas of Your Organization!Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention
Thorough review of VSM in the office Jason Stokes Ok, don't buy this book as a general "lean office" book - it's not that. It's ALL about mapping a value stream, running projects based on the value stream, and using VSM as the management tool for a lean office. I like that, but I felt that this book spends far . "What a welcome addition to the world of lean!" according to A Customer. This book is such a welcome addition to my book shelf. I tried so hard last year to try to translate manufacturing value stream mapping to the transactional world and found it very difficult. This book simplifies the approach incredibly. There are some typos in . "VSM for the Office" according to Robert A. Drensek. I found this to be a good book on translating the tools of manufacturing to an office environment. It communicates all of the basics that are required.I've attended one of this consulting group's manufacturing classes. I found them to be dead on. I like the way
Tapping directed the lean implementation for Eaton Aerospace Division for over 5 years, with similar duties prior to that at Schlumberger Technologies, UNISTRUT Corporation, and Data Scan Services. Don Tapping has worked for over twenty years to eliminate waste and improve bottom-line results in the telecommunications, medical, automotive, industrial, and aerospace industries. . Tom Shuker has over thirty years’ experience in manufacturing and is curre
. He has also consulted for other manufacturers in the implementation of their lean manufacturing systems including Herman Miller, Autocam, Merilatt, Medtronics, Caterpillar, and Aeroquip Corporation–Division of Eaton. About the Author Don Tapping has worked for over twenty years to eliminate waste and improve bottom-line results in the telecommunications, medical, automotive, industrial, and aerospace industries. Tom Shuker has over thirty years’ experience in manufacturing and is currently President of Lean Concepts, LLC. Tapping directed